Salesforce CRM

Salesforce CRM

Salesforce CRM
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Courses Overview

Become a professional in Cloud solutions & CRM platform by enrolling in TechVidyaa’s Salesforce training. Our expert trainers will teach enrolled students how to build customizable applications to automate repetitive tasks. Our Salesforce training program will make you understand and master various concepts such as automation process, Salesforce lightning, SFDC model, data modeling, platform configuration, Visualforce, custom controllers, project management, Apex, and many more. Furthermore, you will learn to develop and manage apps for the customer relationship management (CRM) platform. Our training team will make you work on real-time projects to gain hands-on experience on each and every core module of Salesforce. This Salesforce certification training will help you prepare for various Salesforce certification exams. Learn from industry professionals and become an expert by joining our Salesforce certification course.

Course Objectives
Insights on Salesforce

Salesforce is a leader in cloud technology and Customer Relationship Management (CRM). The CRM product is highly customized with excellent features like web leads, removing duplicate leads, email campaigns, forecasting opportunities, and integrating Google apps. The CRM is built on the force.com platform, which focuses on sales, marketing, and support processes. The best part of implementing Salesforce CRM is there is no additional cost of software or hardware. The entire deployment is on the Salesforce cloud.

The objective of learning Salesforce CRM is to interact with customers effectively and build long-term relationships with clients. The CRM helps to address the customer problems and deploy the customer-based apps very quickly. The objective of the Salesforce certification course is to help students gain practical experience in designing customizable dashboards & reports, the Salesforce lightning App builder tool, and expert in Apex programming. The salesforce CRM training is set out in online mode, instructor-led classroom teaching mode, self-paced mode, and blended learning mode. We provide flexible learning options to suit your convenience without disturbing your routine work. This course is taught by industry experts who have expertise in Salesforce CRM. We provide learning videos to understand the subject and cope with the missed classes.

Why should you learn Salesforce?
  • Gartner recognized Salesforce as a “Leader” in 2021 for Sales Force Automation continuously for the 15th consecutive year.
  • According to recent research reports the global CRM market size is projected to reach $94.4 billion by 2027.
  • The average salary received by a Salesforce developer is around $1,17,026 per annum in the United States. Source – Indeed.
What are the objectives of this Salesforce course?

In this Salesforce training, you will gain real-time knowledge of the following:

  • Cloud Computing Overview
  • Salesforce and its key features
  • Data Management and modeling
  • Salesforce Interface
  • Workflow Automation
  • Salesforce Lightning & its components
  • A user interface, service, and sales configuration
  • User Management and Security measures
  • Application Deployment
What skills will you learn in this Salesforce online training?

The following are the key skills that you will master by the end of the course.

  • Gain expertise on Salesforce CRM
  • Create & configure processes and visual flow
  • Deploy cloud apps
  • Understand Service and Sales Cloud
  • Create visualized and optimized reports & dashboards
  • Configure field-level security
  • Create validation rules
  • Develop customized UI using Visualforce
  • Learn Apex Programming
Who can enroll in this Salesforce certification course?

The following are the candidates who can choose Salesforce CRM as their choice of profession to uplift their career.

  • Graduates
  • App Builders
  • Software Administrators
  • IT Managers
  • Developers
  • Salesforce Professionals
  • Sales Managers and Executives
  • Business Analysts
  • Product Managers
Prerequisites to learn Salesforce

No specific prerequisites are required to learn this course. Anyone who is really interested in learning Salesforce can enroll in this training program.

Course Curriculum
Introduction to Salesforce
  • Basics of Salesforce
  • Definition of Cloud Computing and Types
  • Definition of Salesforce and Its Products
Salesforce Administration
  • Sales Cloud-Generic Business Process
  • Service Cloud and Customer Service
  • Company Information
  • Salesforce-Force.com Platform
  • Manage Users
  • Relationships in Salesforce
  • Applying Validations and Formulas
  • Object Level Security Model (Table)
  • Field Level Security Model (Column)
  • Record Level Security Model-Sharing Settings (Row)
  • Workflows and Approvals
  • Data Management With SFDC
  • Process Builder
  • Community Creation
  • Security Settings
  • Email Administration
  • Administrative Integration
  • Data analysis using reports and dashboards
  • Resolving Project Issues
Salesforce Development
  • Project Related
  • Before Start Development
  • Visualforce Pages
  • Data Sources in Visualforce
  • Page block Tags
  • Input Components
  • Select Components
  • Other VF Tags
  • List Views
  • Action Components in Visualforce
  • Real-Time Topics with Visualforce
  • Usage of CSS In Visualforce
  • Usage of JavaScript
  • Usage of jQuery In Visualforce
  • Usage of Ajax In Visualforce
  • Usage of AngularJS In Visualforce
  • OOPS (Object Oriented Programming)
  • Properties, return statements
  • APEX Codes
  • Database, and transaction control
  • SOQL And SOSL
  • SOQL(Aggregate, Date)
  • DML Operations
  • Controllers In APEX
  • Schema Programming
  • Email Service Using Apex Class
  • Custom Setting
  • Asynchronous APEX
  • Apex Triggers
  • Test Class
Programmatic Integration
  • Integration and Web Services
  • Visualforce
  • Overview of Salesforce Lightning
  • Salesforce Lightning Process Builder
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Salesforce Certification

TechVidyaa Salesforce certification training program is designed to ensure that you learn and master the concepts of being a Salesforce App Builder and Administrator. In this complete Salesforce training program, you will learn how to configure Salesforce to collect data, analyze and recover the vital customer data and make applications using Salesforce lightning.

Administrator
The Salesforce Administrator credentials certification is designed for individuals who have experience with Salesforce and continuously search for a way to assist their organization in getting even more from additional capabilities and features.

Advanced Administrator
Salesforce Advanced Administrator Credentials certification is designed for prepared Salesforce Administrators who can use advanced Salesforce features and functionality to solve the various business challenges

CPQ Specialist
Salesforce CPQ Specialist credentials are intended for individuals who have experience executing the Salesforce CPQ. This credential is a great way to demonstrate the knowledge and skills in planning and building and executing citing streams with Salesforce CPQ

Marketing Cloud Administrator
The Salesforce Marketing Cloud Administrator Certification is designed for administrators who can create marketing cloud products using industry and products best practices. Candidates should be familiar with the data structure in subscriber data management and can thoroughly explore the setup. Certified marketing cloud administrators can effectively troubleshoot account configuration and user requests.

Platform App Builder
Salesforce Platform App Builder certification is designed for the individuals who can demonstrate their abilities and knowledge in designing and building, & implementing a custom application using the definitive customization capabilities of the Salesforce platform.

Course Benefits
  • The Salesforce CRM course is helpful for sales and marketing professionals who want to connect with customers quickly and build a sales funnel.
  • This course is helpful for all customer support professionals, business administration graduates, and MBA professionals. This course imparts all the knowledge and skills required for an individual to track all the employee business activities and progress.
  • Marketing professionals can send the push marketing strategies to the customers. They can schedule email campaigns & send regular updates & newsletters for generating leads. Likewise, marketing professionals can convert the leads into customers and build connections with potential customers.
  • Salesforce CRM can store information like call logs, and other activity. We can manage all the tasks & calendars effectively.
  • According to International Data Corporation (IDC), the Salesforce Economy is set to create 1.9 million direct and indirect jobs in India by 2024.
Course FAQs
On which platform is Salesforce CRM built?
Salesforce CRM is built on force.com, which belongs to Salesforce.
As the name suggests, CRM means customer relationship management. Hence, any marketing, sales, and business persons can learn the course as a functional consultant. However, for those who aspire to become a CRM technical consultant, you should have Salesforce Administration or Salesforce Development experience.
Yes, A training in Salesforce CRM is comprehensive and covers all aspects of administration and development.
Salesforce CRM is not just about building sales funnel or marketing leads. It gives a 360- degree view of customers, partners, vendors, and other stakeholders in the organization.
Typically, a salesforce CRM course will be for 10-12 weeks.
Yes, you can take one demo class to understand the quality of training.
Not to worry, we will provide you a training video of the missed class. You can watch the video at your pace and ask doubts and questions to the tutor.
Our Salesforce CRM is affordable, and you can pay in easy installments. Your investment in training will secure a valuable career. There is 100% worth to spend on the course.
Not to worry, if you cannot complete the course, we will join you in the upcoming batches based on your convenience.
Yes, of course. You will get a certificate of completion after you complete the course and take the assessments.
Testimonails
TechVidyaa is the right place to succeed in the salesforce domain with its well-structured course content. The trainer is very experienced and makes you work on real-time salesforce projects. I would highly recommend TechVidyaa.
Nikhil, Salesforce Administrator
I have taken Salesforce Lightning Training from TechVidyaa. The trainer explained all the real-time concepts thoroughly and was very informative. A lot of appreciation to the trainer and team. Choose TechVidyaa for best IT trainings.
Karthik, Salesforce Developer
Very good teaching environment with professional and expert trainers. I am happy with the institute and my trainer was very supportive. Everyday practical assignments helped me to gain more knowledge. Thanks TechVidyaa.
Preethi, Salesforce Consultant
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